Dr. Harold Kerzner at PMI Belgium.

On 14 June, Dr. Harold Kerzner will travel to Brussels to exceptionally deliver a rare, in-person presentation of Project Metrics, KPIs and Dashboards. This presentation is made possible thanks to the kind sponsorship and support of PMI Belgium Chapter and Microsoft Belgium.

The ultimate purpose of metrics and dashboards is not to provide more information, but to provide the right information to the right person at the right time using the correct media and in a cost effective manner. This is certainly a challenge. As computer technology has grown, so has the ease by which information can be generated and presented to management and stakeholders. Today, everyone seems concerned about information overload.

Unfortunately, the real issue is non-information overload. In other words, there are too many useless reports which cannot easily be read and which provide readers with too much information, much of which may have no relevance.

We are now struggling to find better ways of communicating. Our focus today is on the unique needs of the receiver of the information. The need to make faster and better decisions mandates better information. The three most important words in a stakeholder’s vocabulary are, “Making informed decisions.” This is usually the intent of effective stakeholder relations management. Unfortunately, this cannot be accomplished without an effective information system based upon meaningful and informative metrics and key performance indicators (KPIs).

For decades we believed that the only information that needed to be passed on to the client and the stakeholders was information related to time and cost. Today, we realize that true project status cannot be determined from time and cost alone. Each project may require its own unique metrics and key performance indicators. The future of project management may very well be metric-driven project management.
 
All participants will receive of the textbook Project Management Metrics, KPIs, and Dashboards (a 70 USD value). Dr. Kerzner will be available for individual questions and to autograph books after the presentation.